MONITOR YOUR BRAND ON SOCIAL NETWORKS, BLOGS, COMMENTS AND IN THE NEWS
With countless conversations happening every minute on social networks, it's impossible to manually track every mention of your brand, competitor or industry term. It's even harder to understand the overall sentiment of those posts without reading each one.
Give your brand the edge, every mention is an opportunity!
Mentions don't only happen on Twitter, monitor the social web
Whether conversations are happening in the news, social media or blogs - we've got you covered. Mentions are harvested from millions of social, news and media sources across the web.
Get alerts via email or your dashboard whenever your customers are mentioning your brand in a negative or positive light anywhere on the social web.
Monitor your brand on Yelp and many other review sites
We know how important it is to track your customers' experiences and your company's reputation online.
Besides tracking mentions, the Head of Lettuce Salad Bar also monitors your latest Yelp reviews so you can respond immediately. Collaborate with team members to effectively monitor the social web.
Impress customers with outstanding response and support
Assign mentions to the department that is best equipped to respond to a customer or prospective.
Monitor what's being said about your brand on social networks, blogs, comments and in the news. Our sentiment analysis tool highlights which mentions you should be responding to.